Information We Collect

Information you provide

• Account details: user ID, email address, full name, gender.
• Birth details: date of birth, time of birth, and place of birth (city or region with associated coordinates). Muhoort uses these to compute personalised muhoort (auspicious-time) predictions; the core feature does not work without them.
• Calendar events: events you create in Muhoort — title, description, location, start and end times, recurrence rules, reminders, categories, and the calendar (Muhoort, Google, or Outlook) the event belongs to.
• Chat messages: the questions you ask Muhoort and the running conversation history, used to generate AI responses.
• Feedback: ratings, category selections, and comments you submit through the daily feedback flow, used to understand how to improve the app.
• Calendar permissions: if you connect a Google or Outlook calendar, we receive the OAuth tokens needed to read and write events on your behalf for the calendars you select.

Information collected automatically

• Device and app: device identifier, platform (Android/iOS), operating system version, app version. Used for authentication, troubleshooting, and version-aware notices.
• Approximate location: your device's GPS coordinates (latitude and longitude), used to compute muhoort predictions for your local time and place. We only update the stored location when your position changes by more than 10 km, to minimise battery and bandwidth use.
• Place name: we send your coordinates to Radar.io (a geocoding service) to translate them into a human-readable place name (e.g., "San Mateo, US"). Radar.io receives only coordinates and no other account details.
• Push tokens: if you grant notification permission, we may receive a push token from Firebase Cloud Messaging (Android) or Apple Push Notification service (iOS). The token does not identify you personally; it lets us deliver notifications to your device.
• Diagnostic logs: if the app encounters an error, we record a short log excerpt and a non-sensitive context (the last few app actions) for debugging. Sensitive fields such as access tokens and passwords are redacted before logs are saved or transmitted.

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Sharing and Third-Party Services

We share your information only with:

• Google Calendar / Microsoft Outlook Calendar: when you connect a calendar provider, we exchange events between your account and that provider for the calendars you select. Their use of your data is governed by their respective privacy policies.
• Radar.io (geocoding): receives your GPS coordinates to return a place name. Receives no other personal details.
• Firebase Cloud Messaging / Apple Push Notification service: receives push tokens and message payloads to deliver notifications. We minimise the personal content placed in notification payloads.
• Hosting and infrastructure providers: the servers that run our backend and the language-model service that powers the AI chat. These providers process your data on our behalf, under contracts that require them to protect it and use it only as we instruct.
• Authorities and legal: if required to comply with a valid legal request from an Indian or applicable foreign authority, or if we believe in good faith disclosure is necessary to protect rights, prevent fraud, or address an immediate threat.
• In a business transaction: if Laagadh is acquired or merges with another company, your information may transfer as part of that transaction. We will notify you before this happens and ensure the new owner is bound by terms at least as protective as this Policy.

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Your Rights

Under the Indian Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable laws, you have the following rights regarding your personal data:

• Access: you may request a copy of the personal data we hold about you.
• Correction: you may correct inaccurate or incomplete information through the app's settings, or by contacting us.
• Erasure / account deletion: see the dedicated Delete Account or Data page for full instructions on deleting your account, or removing specific categories of data (calendar connection, location, chat history, etc.) without closing the account. In short: email info@muhoort.com from your registered email address with your user ID and the subject "Account deletion request."
• Withdraw consent: you may withdraw consent for optional processing — for example, by disconnecting a calendar provider, denying location permission, or revoking notification permission. Some withdrawals may limit or disable the corresponding feature.
• Grievance redressal: if you have a concern about how your data is handled, contact us at info@muhoort.com. We will acknowledge and respond within the time frame required by applicable law.

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